Cricket Bat Warranty
At CBP Sport we stand behind the bats we handcraft. Every CBP cricket bat is covered by a 6-month warranty against genuine manufacturing defects, valid from the date you receive it. To raise a claim, contact us with your proof of purchase within the warranty period; return shipping to us is pre-paid by the customer. Once we receive the bat we assess the claim (usually within 7 working days) and, where valid, repair or replace it — or issue a refund if a replacement isn't available.
Please keep in mind
- A cricket bat is a natural timber product; with use, surface cracks and marks are normal and don't affect performance.
- Some minor cracking can appear during knocking-in and isn't a defect.
- A bat's lifespan depends on how it's prepared, used and cared for. Proper knocking-in and a toe guard are strongly recommended.
- Higher-grade bats often use softer willow that performs better but may show wear sooner — price reflects performance, not lifespan.
What the warranty does not cover
- Toe damage (e.g. from yorkers) or damage from moisture, heat or storage (e.g. left in a car boot or direct sun).
- Damage from insufficient or improper knocking-in, or machine knocking-in outside our workshop.
- Damage from non-leather or composite balls, bowling-machine balls, or hitting anything other than a cricket ball.
- General wear, misuse or poor maintenance (e.g. over/under-oiling, no toe guard).
How to make a claim
Email contact@cbpsport.com or WhatsApp +91 92140 11104 with your order number and photos of the issue, and our team will guide you through the next steps. Proof of purchase (receipt or bank statement) is required for all claims.
