Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact our support team. If your return is accepted, you’ll receive a return shipping label along with instructions on how and where to send your package. Items sent back without prior return request will not be accepted.

You can always reach out to us for any return-related queries.

Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as custom products (including special orders or personalized items). Please reach out if you have questions or concerns about a specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can place a separate order for the new item.

Refunds
You’ll be notified once we’ve received and inspected your return, and we’ll let you know if the refund has been approved. If approved, the refund will be issued in the form of store credit for a future purchase. You’ll be informed once this has been completed.