Privacy Policy

Privacy Policy

This privacy policy has been compiled to better serve those concerned with how their 'Personally Identifiable Information' (PII) is used online.
PII, as described in US privacy law and information security, is data that can be used on its own or with other information to identify, contact, or locate an individual, or to identify an individual in context. Please read this privacy policy carefully to understand how personal data is collected, used, protected, or otherwise handled in connection with our website.

What personal information do we collect?

When ordering or registering on our platform, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to enhance your experience.

When do we collect information?

Information is collected when you:

  • Register on the site

  • Place an order

  • Subscribe to a newsletter

  • Fill out a form

  • Use live chat

  • Open a support ticket

  • Enter information elsewhere on the site

How do we use your information?

Information collected may be used to:

  • Personalize your experience

  • Improve the website to better serve you

  • Respond more effectively to customer service requests

  • Administer contests, promotions, surveys, or features

  • Process transactions quickly

  • Ask for reviews and feedback

  • Follow up via live chat, email, or phone

How do we protect your information?

  • No vulnerability or PCI scanning is used

  • Credit card transactions are handled via a PCI-compliant external gateway

  • Malware scanning is performed regularly

  • Personal information is stored on secure servers and accessible only to authorized personnel

  • Sensitive/credit data is encrypted via SSL

  • All transactions are processed through secure payment gateways; no data is stored on our servers

Do we use cookies?

Yes. Cookies are used to:

  • Understand user preferences and improve experience

  • Remember items in your cart

  • Compile aggregate data about traffic and interactions for better tools and features

Users can modify their cookie settings via browser preferences. Disabling cookies may affect certain functionalities of the site.

Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.

Third-party links

No third-party products or services are offered on this platform at this time.

Google

Google’s advertising requirements are summarized by its Advertising Principles.
We currently do not use Google AdSense, but may enable it in the future.

California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA:

  • Users can visit the site anonymously

  • A link to this policy is available on the homepage or first significant page

  • The word “Privacy” is included in the policy link

  • Users will be notified of policy changes on this page

  • Users can change their personal data by logging into their account

Do Not Track signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when DNT is enabled in the browser.

Third-party behavioral tracking

We do not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

We do not knowingly market to children under 13 years of age or allow third parties to collect data from them.

Fair Information Practices

In accordance with Fair Information Practices:

  • Users will be notified via email within 7 business days in case of a data breach

  • We uphold the Individual Redress Principle, ensuring users can seek legal recourse for non-compliance by data processors

CAN-SPAM Act

We collect email addresses to:

  • Send info, respond to inquiries, and handle requests

  • Process orders and provide updates

  • Share relevant product/service information

  • Continue communication post-transaction

In compliance with CAN-SPAM:

  • No misleading headers or subjects

  • Identify emails as ads in a reasonable way

  • Include a physical business address

  • Monitor third-party email tools if used

  • Honor unsubscribe requests quickly

  • Provide an opt-out link at the bottom of each email

If at any time you wish to unsubscribe from receiving future emails, simply use the unsubscribe link provided in the footer of the emails.